If the customer chooses to receive the goods by "shipping", except for special statement, after the order is confirmed, we will send the product as soon as possible by SF Express (usually 5-10 working days after the order is confirmed. In case of public holidays, there will be a slight delay ). Once the order is confirmed (subject to the confirmation email sent by the system), all information cannot be modified. If the product is unfortunately damaged during shipping, please contact us immediately.
In order to avoid overcharge of fees, all delivery fees are paid by customer when receiving the goods (except for special statement), and the fees are depends on the quantity of goods and is collected by the transportation company.
***Please note: If the customer chooses to ship the goods by "SF Express", "Free/ $0 Shipping" will be displayed on the checkout page. The actual amount paid by the customer depends on the quantity of the goods. The checkout page shows that the delivery fee has nothing to do with the fee that the customer pay to SF Express in the form of collect at the time of receipt. Lockill hereby declare.
When customer make the payment, it is deemed to have automatically agreed to the above terms.
Please refer to the SF Express website for details:
SF Station Address:
SF/EF Locker address:
For overseas shipping (non-Hong Kong), customers MUST contact us to make special arrangements before payment. Lockill reserves all the shipping rights, including canceling order, delay shipping etc, if customer using overseas delivery address without Lockill agreement. All spends from customers will not be refunded. Lockill is irresponsible for any losses incurred by this. When customer process payment, it is deemed to agree to the above terms. Lockill reserves all right.When customer process payment, it is deemed to agree to the above terms. Lockill reserves all right.